Do blind people need specialised phones or are iPhones enough?

Two ladies sit on a bench and look at a mobile phone. They appear to be grnadmother and grand-daughter

The best mobile choice for a blind person has no single answer. It depends entirely on three things: the user’s technical comfort, the severity of their sight loss, and their primary goals.

iPhones and Android devices feature excellent accessibility tools. However, dedicated devices like RealSAM are specifically engineered to remove the steep learning curve. This is especially helpful for older adults or those new to technology who find mainstream mobiles frustrating.

 

1. Mainstream Smartphones (iPhone/Android)

Mainstream smartphones are incredibly powerful tools for visually impaired users. This is largely thanks to their robust, built-in accessibility suites.

Strengths: Power and Customisation

  • Native Screen Readers: Apple’s VoiceOver and Android’s TalkBack provide spoken feedback for everything on the screen. Users with little or no functional vision can navigate using complex gestures (flicks, taps, swipes). VoiceOver is widely regarded as the gold standard for its seamless integration.
  • Virtual Assistants: Assistants like Siri and Google Assistant enable users to perform many tasks hands-free. These include placing calls, sending texts, and checking the weather – all via simple voice commands.
  • Low Vision Tools: Both platforms offer sophisticated tools. These include Magnifier (turning the camera into a zoom lens), Zoom (magnifying the entire screen), and Display Accommodations (high contrast, colour inversion, and text size adjustments).
  • Unlimited Apps: Users can download thousands of third-party applications, including mobile banking and social media. They integrate well with the screen reader, giving users access to the same digital world as sighted users.

The Downside: The Learning Curve

  • Gesture Complexity: Gesture Complexity: Screen readers require users to learn a specific set of complex finger gestures. These can be difficult or frustrating for users, especially older adults or those new to this technology.
  • Inconsistent Experience: The screen reader works perfectly on the mobile’s core functions. However, many third-party websites and apps are not coded correctly. This can lead to screen reader issues, unlabelled buttons, or focus problems. These issues require a high degree of technical skill to troubleshoot.
  • Information Overload: VoiceOver and TalkBack read everything on the screen. Navigating through dozens of unnecessary app icons can become a tiring exercise in auditory processing for users who only want to make a quick phone call.

 

2. Specialised Accessible Mobiles (RealSAM)

Dedicated accessible mobiles, like those offered by RealSAM, are built on standard Android hardware. Crucially, they replace the traditional operating system with a custom, voice-operated interface.

Strengths: Simplicity and Built-in Value

  • Pure Voice Operation: Devices like the RealSAM Phone are engineered to eliminate the need for complex gestures. Users simply tap the screen and speak a command (“Call Sarah,” “Read me The Guardian”).

  • No Clutter: The interface is stripped back to only the most essential features. This removes the risk of getting ‘lost’ in complicated menus.

  • Integrated Features: New features like Optical Character Recognition (OCR) for reading printed text and the Be My Eyes sighted assistant are fully integrated into the voice system.

  • Built-in Content: The RealSAM Pocket includes unlimited, integrated access to the RNIB Audiobooks and Newsagent collection. This content would otherwise require separate accounts or complicated setup.

  • Guaranteed Accessibility: Every function is built by the manufacturer and is guaranteed to work seamlessly with voice commands. Updates are rolled out automatically.

  • Out-of-the-Box Readiness: These mobiles arrive pre-set and are ready to go immediately. They require no complex setup of accessibility settings or gesture training.

The Downside: Limited Features

  • Restricted App Ecosystem: To maintain simplicity and security, the base RealSAM Phone focuses only on core voice functions. The device does not allow general downloads from the Google Play Store.

  • Advanced Model Access: The newer, advanced RealSAM Pocket Plus model does include controlled access to key applications like WhatsApp, Google Maps, and Chrome. However, users who need a wide array of niche apps will find their options limited.

  • Cost: Specialised technology can carry a higher upfront cost compared to some budget mainstream smartphones. This cost is often offset by included subscription content and potential VAT relief eligibility.

 

Conclusion: Who is the Best Fit?

Ultimately, the best choice for a blind person is decided by one thing: the user’s comfort level with technology.

If you are already technically skilled and comfortable learning complex screen reader gestures, a mainstream smartphone (iPhone or Android mobile) will be your best choice. It offers unmatched power and app diversity.

However, if you are a senior user, new to smartphones, or simply value reliability and simplicity straight out of the box, a specialised accessible phone (RealSAM) is the clear winner. These devices eliminate confusing gestures and complicated setups, delivering an effortless voice-first experience.

If you have some residual vision, both types of phones offer powerful low-vision tools. The final choice may depend on whether you prefer the customisability of an iPhone or the dedicated simplicity of a RealSAM phone.