We often hear from customers asking if they can download various apps from the main app store onto their RealSAM phone. The answer is no, and we do this for three very important reasons.
Our goal is not to limit you, but to protect the simplicity and convenience that makes RealSAM special.
1. Avoiding Confusion
Think about a standard smart phone: it has hundreds of little icons, menus, and constant notifications. This is overwhelming for anyone, but especially for someone who relies on their hearing, and not their sight.
- No Clutter: Your RealSAM phone is designed to be clean and simple. By only giving you the features you need, we stop your home screen from becoming a maze of tiny buttons.
- Always Find What You Need: We make sure the things you use every day, like calling home, are always ready when you use your voice, without having to search through dozens of apps first.
2. Making Sure Voice Control Always Works
The voice control on your RealSAM device is its core feature. If we let any program onto the phone, that essential voice control could break down quickly.
- Avoiding Bad Programming: Most apps out there are designed for someone looking at a screen, using tiny buttons and complicated gestures. They don’t listen to voice commands.
- Guaranteed Accessibility: We only include features (like Be My Eyes, Sight Assistant tool, or WhatsApp) that we have checked and guaranteed will work seamlessly with your voice. You should never have to deal with a program that doesn’t listen to you.
3. Keeping Your Phone Safe and Trustworthy
Allowing anyone to put any program onto your device introduces risks which could end up making your phone unreliable or even unsafe.
- No Viruses: An open app store can expose your device to viruses that can steal your information or harm your phone. By maintaining a closed system, we ensure that only safe, thoroughly tested features are allowed.
- No Crashes: Every single feature on your RealSAM is regularly tested to make sure it doesn’t cause crashes or slow the phone down. We guarantee it stays running smoothly so you can rely on it every day.
Our Promise: Everything You Need is Built-In
Instead of juggling hundreds of apps, we put the essentials straight into your phone. You get unlimited audiobooks, specialised magnifying tools, and more – all ready to use. Most importantly, everything works seamlessly with your voice.
