APPLY FOR THIS JOB
Please submit your CV and a cover letter detailing your experience and why you’re the ideal candidate for this role. Applications should be sent to partnerships@realsam.co.uk by Friday 14th December.
About You
Are you an organised and compassionate individual looking for a role where you can make a meaningful impact? Are you passionate about supporting others to fulfil their potential?
We’re seeking a proactive and empathetic Support Worker to assist a visually impaired Customer Engagement Assistant at RealSAM Ltd. Your role will ensure accessibility, efficiency, and seamless execution of tasks, both virtually and on-site.
This is a professional role, where you’ll provide vital assistance with job-specific tasks rather than personal ones, making a real difference to our team member’s productivity and success.
Key Responsibilities
Administrative Support: Manage CRM systems, format documents, reconcile expenses, and prioritise tasks.
Event and Meeting Assistance: Schedule, book, and manage meetings; create event materials; provide on-site support for navigation and accessibility; and capture meeting minutes.
Transportation: Ensure timely travel for meetings and events, accompanying the Customer Engagement Assistant as needed.
General Support: Assist with interpreting inaccessible documents, action tracking, and maintaining consistent branding and professionalism in materials.
Skills and Qualifications
Essential:
A valid driver’s licence and willingness to travel via public transport.
Proficiency with virtual meeting platforms (e.g., Zoom, Teams, Google Meet).
Strong organisational and communication skills.
Flexibility in working hours and the ability to adapt to changing needs.
Confidence with technology and enthusiasm for its applications.
Comfortable around dogs (the Customer Engagement Assistant is a guide dog owner).
Preferred:
Certification in Disability Support.
Experience supporting individuals with disabilities, particularly visual impairments.
Knowledge of G Suite and CRM systems.
Familiarity with accessibility tools and event management.
Personal Attributes:
Proactive and solutions-focused with a genuine commitment to enhancing independence.
Patient, empathetic, and understanding.
About RealSAM Ltd
RealSAM Ltd is a leading innovator in dialogue and reasoning technology, dedicated to creating accessible solutions for individuals with visual impairments. As the UK subsidiary of RealThing AI, we market and support products like RealSAM Pocket, RealSAM Phone, and RealSAM Hub.
For more about us, visit www.realsam.co.uk.
Next Steps
If you’re ready to join a forward-thinking team dedicated to accessibility and innovation, we’d love to hear from you!
To Apply:
Please submit your CV and a cover letter detailing your experience and why you’re the ideal candidate for this role. Applications should be sent to partnerships@realsam.co.uk by Friday 14th December.
