Porting your existing number to In Your Pocket

When you are ready, porting an existing mobile phone number to In Your Pocket is easy:

  1. If you don’t already have one, purchase an In Your Pocket either on this website, or over the phone on 0333 772 7708
  2.  Wait for 14 days after you have received your device, as making changes immediately can cause issues.
  3. Obtain a PAC code from your current telecommunications provider.
  4. Ring the RealSAM office and provide the PAC code to us. We will then contact 02 to arrange the number porting to your handset.
  5. It will then take a couple of days.
  6. Confirm that you are now getting calls on Pocket, when people ring your old number, then confirm with your old provider that your contract with them is cancelled.

All done!

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